2019 Conference Speakers

Jim Armstrong

Account Executive, Home & Consumer Services, Google

Jim Armstrong is the Co-Founder of Get Busy Media and a digital marketing expert. Since 2009, Jim has built his knowledge around digital media and leveraged several experiences to develop a keen understanding of internet marketing. His core competencies include digital performance marketing, online measurement and attribution, data analytics and content marketing. Jim currently works for Google, as an account executive and is based in Chicago, IL. When not diving headfirst into his next project, Jim enjoys spending time with his family, DIY projects, fishing and writing.

Kermit Baker

Senior Research Fellow, Joint Center for Housing Studies of Harvard University

Kermit Baker is a Senior Research Fellow at Harvard University's Joint Center for Housing Studies, and is the Project Director of the Remodeling Futures Program, a program started in 1995 with the goal of improving the understanding of the dynamics of the US remodeling industry. He is also Chief Economist for the American Institute of Architects. Prior to joining the Joint Center, Kermit was vice-president and director of the economics department at Reed Business Information where he was responsible for industry forecasting. Kermit received his master's degree in urban planning from Harvard University, and holds a Ph.D. from Massachusetts Institute of Technology in the same field. In 2006, Kermit was inducted into the National Remodeling Hall of Fame by the National Association of Home Builders.

Bill Baldwin

CEO and Principal, HartmanBaldwin

Bill Baldwin is the CEO and principal of HartmanBaldwin, a nationally renowned design-build firm. A veteran remodeler of 35 years, he has refined his company's process and culture to prioritize dynamism and collaboration, while also emphasizing sustainability and energy-efficiency in designs.

JD Diskin

Chief Sales Officer, Power Home Remodeling

As Chief Sales Officer, JD Diskin is responsible for overseeing Power's sales department, which includes over 200 remodeling consultants across 16 offices. JD ensures customer and employee happiness through the development and continued evolution of Power's process. Keeping honesty and integrity at the forefront of everything he does, JD analyzes business trends, develops plans for improvement, and continually raises the bar for what is possible. Beyond the numbers, he is passionate about helping people succeed and is always seeking new and innovative ways to motivate the sales force.

Chip Doyle

Owner, Sandler Training

Chip Doyle made the difficult transition from engineer to successful salesperson in 1988 — conducting sales calls in 14 countries. Chip has shared innovative techniques and methods that allow contractors and builders to take charge of the selling situation and “sell without sounding like a salesperson.” He has conducted several thousand private and public workshops since 2000 on a variety of sales-related topics, impacting the success of CEOs, contractors, estimators, designers and project developers throughout the US and Canada. Chip is co-author of “Selling to Homeowners — the Sandler Way” and is a regular contributor for Professional Remodeler magazine. His entertaining style has made him a popular and informative speaker at many construction industry events.

Brian Gottlieb

Owner, Tundraland Home Improvements

Brian Gottlieb is an inspirational business owner who founded his home improvement company Tundraland in 2009, with an initial investment of only $3,000. Brian has grown the company into one of the largest home improvement companies in Wisconsin. Tundraland is deeply embedded in the community it serves and is a Proud Partner of the Green Bay Packers. Brian believes that while Tundraland is a home improvement company, he’s really in the business of developing people and building a culture where employees are part of something greater than themselves. His company is proof a business can succeed financially while also doing tremendous good for the community.

Chris Lavoie

VP Sales, Reborn Cabinets

Chris Lavoie has been the VP of Sales at Reborn Cabinets since 2010. Chris has helped to oversee exceptional growth in the company, which had 14 sales people in a single location producing $8 million in revenue when he started, and today has 87 sales people in three locations producing $60 million in revenue.

Jacquelyn Martin

Director of Sales, Thompson Creek Window Company

Jacquelyn Martin entered the home improvement industry six years ago as a sales representative, after a first career as a financial advisor with Merrill Lynch. From there she ascended into sales management—during which time she earned recognition in Pro Remodeler's Forty Under 40—and ultimately rose to her position today as leader of both inside and outside sale for Thompson Creek Windows Company, as well as Sales Director for its consumer finance division. In her current role, Jacquelyn challenges the status quo of the home improvement industry and continues to lead teams, motivate, and instill strong beliefs in sales people and processes.

James McClister

Managing Editor, Professional Remodeler

James McClister is an award winning journalist who has covered industries from risk management to technology. Prior to joining Professional Remodeler, he served as an editor with Agent Publishing, where he reported on real estate for a number of major cities.

Jeff Miller

CEO, Jeff Miller Consulting Alliance

As founder and CEO of Jeff Miller Consulting Alliance, Jeff brings to his clients unparalleled passion and expertise honed by more than 30 years of entrepreneurial and sales experience. Jeff specializes in HR assessments, administering more than 500 psychometric-based assessments to help businesses and executives analyze their workforce, make strong hires, use as a sales training tool, and uncover the objective information about themselves and their team's work styles, strengths, and skill sets. Prior to becoming a business coach, Jeff served as executive vice president for a sales company based in Alexandria, VA. He graduated from the City University of New York with a degree in History.

Bill Millholland

Executive Vice-President, Case Design/Remodeling

After earning a Bachelor of Science in Architecture from the University of Maryland in College Park, Md., Bill joined Case in January of 1990 as an Assistant Project Designer. His current responsibilities include management of the company's design and sales efforts. Bill is a regular contributor to Professional Remodeler magazine.

Vince Nardo

President, Reborn Cabinets

Vince Nardo is President of a family-owned 35-plus year old kitchen and bath remodeling firm located in Orange County, California. Winner of many industry awards, Reborn has been recognized as a Top Workplace by Inc. Magazine's fastest-growing companies in America, and winner of the Better Business Bureau's Torch Award for Ethics. Vince and his family have grown Reborn to over 400 team members with six locations throughout California and Nevada, completing over 4,000 kitchen and bath remodels each year.

Mark Richardson

Author & Industry Advisor

Mark Richardson is an author, columnist, and business growth strategist. Mark began his career selling remodeling and pioneered the design-build remodeling business model. He is a member of the NAHB Remodeling Hall of Fame, a Fellow at Harvard University’s Joint Center for Housing Studies, and was named an Ernst and Young Entrepreneur of the Year for Construction and Real Estate. He is the author of the best-selling books, “How Fit Is Your Business,” “Fit To Grow,” and “The Art of Time Mastery.”